Service / Operate
AI that keeps working — and keeps proving it.
Deployment is the beginning of risk, cost and drift — not the end of the project. We operate agents, models and knowledge systems after go-live: monitoring, incidents, evaluation, updates, cost control and reporting that a service owner and a risk committee can both rely on.
Five tiers. Pick the one that matches the risk, not the wish.
Monitor
Telemetry, dashboards and alerting on the systems you already own.
Monitoring · Alerting
Manage
Incident handling, model updates, evaluation and cost control.
Incidents · Updates · Evaluation · Cost
Assure
Continuous evaluation, red-teaming and governance evidence for risk owners.
Eval · Red-team · Evidence
Operate
We run the agent end-to-end on a managed-service contract — change, capacity, controls.
Full managed operations
Outcome
We commit to a measured business outcome and share the upside.
Outcome-linked commercial model
Already in production — or about to be.
Managed AI Operations is included from day one with every agent we build, and is available for AI estates we didn't build — after a governance assessment establishes the baseline.
- Continuous evaluation against agreed accuracy, safety and cost thresholds.
- Incident handling with named on-call, escalation paths and root-cause review.
- Model and prompt updates, with change records and rollback.
- Cost monitoring with budget alerts and right-sizing recommendations.
- Monthly operating review for service owners and risk committees.
- Red-teaming cycles on request, with evidence packages for auditors.
Next step
Tell us about your AI estate.
Whether it’s an agent we built or a fleet you inherited, we’ll tell you which tier matches where you are — and what governance has to be in place first.